We love nothing more than helping you to find your perfect new home. Whether you’re a first time buyer looking for an affordable first home or looking for a family home to accommodate your growing brood, we hope we’ll have something that suits you perfectly.
Who can buy a Shared Ownership home?
Shared Ownership is a great option for a range of buyers looking get their foot onto the property ladder but can’t afford to buy a home outright. You may have experienced a relationship breakdown, are looking to start a family, or wanting to downsize.
You’re able to buy a Shared Ownership home if:
Example:
*Some mortgage lenders may require a larger deposit and may not offer deals with 5% deposits. An eligibility and affordability assessment will be carried out. The more deposit you have saved could mean you can buy more of a share, which could bring your monthly rent payments down.
You can buy a share of a Shared Ownership home starting from as little as 25%. Shares are only available from 25% – 75% initially, but once you have moved in, if your financial position changes, you have the option to buy more shares in your home. This is what’s known as staircasing. Usually, you can staircase up to own 100% of your home.
Some of our new developments have a cap on how far you can staircase, these are usually within Designated Protected Areas. Providers are required to offer grant funded shared ownership properties with a lease and this can mean staircasing is restricted to no more than 80% ownership, this is to ensure the properties remain in the ownership of local people. On some of our other developments, there is no cap and you can staircase to full ownership and own 100% of the property and you will then have no rent to pay, only your mortgage.
If you would like to staircase, you can do it in affordable stages, but we’d suggest you wait until you can afford to buy at least an additional 5% – 10%, to make it worthwhile. Shares are calculated on your home’s current market value; therefore, your home must be valued for you to buy more shares.
The more shares you own, the less rent you pay; it also means when you come to sell, if the value of your home has increased, you could make more profit!
If you’d like to buy more shares in your home, please get in touch with a member of our team and we’ll be more than happy to go through the options with you.
Contact UsThe Help to Buy Equity Loan is a government scheme for first time buyers, that makes buying a new build home on an outright sale basis, more attainable.
You will need to secure a 5% deposit, the Government will provide a loan up to 20% of the value of the home, meaning you only need a mortgage to cover 75% of the value of the home.
Help to buy can’t be used in conjunction with Shared Ownership.
Key points:
Example of how the loan works:
The deposit, repayment mortgage and equity loan will cover the cost of the purchase price.
You must repay your equity loan in full:
To be eligible for the Help to Buy Equity Loan:
You cannot get the equity loan if you:
The property must be:
All of our existing Rent to Buy homes have been allocated to customers. If any become available they will be listed on our website.
You’re able to apply for a Rent to Buy home if:
The deposit, repayment mortgage and equity loan will cover the cost of the purchase price.
Features and Benefits
Features:
Features:
Updates on available properties will appear here with the application form when we have Rent to Buy homes available.
If you think you match all the Rent to Buy criteria and would like to apply, please request an application form and a member of our team will contact you. Please note, further calculations will be made if ‘living at home’ is selected.
All of our existing Rent to Buy homes have been allocated to customers. If any become available they will be listed on our website.
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Open Solutions (OSUK) Ltd Privacy Notice
Who we are
Open Door is a trading name of Open Solutions (OSUK) Ltd. OSUK is a subsidiary of Halton Housing, a charitable housing association.
Halton Housing is a registered provider of social housing, or housing association. We are regulated by the Regulator of Social Housing.
Halton Housing is a data controller of your personal data. This means we are responsible for collecting and using information about you so that we can deliver services to you.
About this Notice
This Notice lets you know how we use the information you give us.
We may change this privacy notice from time to time in order to reflect changes in the law and/or our privacy practices.
As well as this notice, we may provide you with other privacy notices in future to deal with specific occasions when we are collecting or processing personal information about you. It is important that you read all such privacy notices so that you are aware of how and why we are using such information
How to contact us
We have a dedicated Data Protection Officer (DPO). You can contact our DPO at dpo@haltonhousing.org or in writing at:
Data Protection Officer
Halton Housing
PO Box 631
What kinds of personal information about you do we process?
Private rental
Personal information that we use includes, where relevant:
Leaseholder
Personal information that we use includes, where relevant:
Sales/Shareownership/rent to buy
What do we use your personal data for and what are our legal grounds for this?
To arrange property viewings. This is necessary to enter into a contract with you.
To carry out landlord and credit reference checks. This is necessary to enter into a contract with you.
To respond to contacts you make with us regarding your contract with us. This is necessary to for the performance of the contract between you and us.
To set up and manage your tenancy. This is necessary to enter into a contract with you and for the performance of the contract between you and us.
To carry out inventory checks. This is necessary to enter into a contract with you, and for the performance of the contract between you and us
To deliver repairs and other works to your home and any communal areas. This is where necessary for the performance of the contract between you and us and meet our legal obligations.
To take rent payments and manage your rent account. This is necessary for the performance of the contract between you and us.
To take any legal action necessary for breach of tenancy. This may be necessary for the performance of the contract between you and us and in our legitimate interests.
In order to offer you a home for sale/shared ownership we need to understand your financial history and to understand your ability to make mortgage payments.
To process service charge payments and recover any service charge arrears. This is necessary to for the performance of the contract between you and us.
To issue annual service charge statements. This is necessary to for the performance of the contract between you and us.
To consult with you on major works. This is necessary to meet our legal obligations.
To recover any monies due for the cost of major works. This is necessary to for the performance of the contract between you and us.
To deliver our obligations for repairing communal areas. This is necessary to for the performance of the contract between you and us.
To respond to any enquiries or complaints you contact us about. This is necessary for the performance of the contract between you and us.
To take any action necessary for breach of your lease. This may be necessary for the performance of the contract between you and us and/or where it is in our legitimate interests to do so.
Sharing your data
When we use your data for the purposes described above, this may include sharing your data with third parties. We will only share your data where we have a legal obligation to do so, where it is necessary for the performance of a contract between you and us and/or it is in our legitimate interests.
The third parties we may share your data with include contractors, suppliers and service providers acting on our behalf to provide services to you. We may also share data with bodies such as the local authority, utility companies and DWP.
What should you do if your personal information changes?
You should tell us so that we can update our records. You can do this by emailing admin@opendoorproperties.com
How long do we keep your information for?
We only keep your information for as long as it is needed. This is so that we can meet our operational needs and to meet any legal and regulatory requirements. We use guidance from the National Housing Federation to help us decide how long we should keep your information for.
How do we keep your data secure?
We hold all our data in a secure data centre and back it up to a separate disaster recovery site. Access to data is strictly controlled and monitored. All devices and servers are kept up to date with security patches and virus definitions. Our systems are regularly audited and tested to make sure that we are following procedures and to detect and address potential security risks.
What are your rights under data protection law?
Data Protection legislation provides rights for individuals over their data.
A list of these Rights, and more information about what they mean can be found at the Information Commissioner’s Office website, https://ico.org.uk/
Telephone: 08456 30 60 60 or 01625 54 57 45
Website: www.ico.org.uk
Who can I complain to if I am unhappy about how my information is used?
You can complain directly to Halton Housing’s Data Protection Officer at dpo@haltonhousing.org or in writing to:
Data Protection Officer
Halton Housing
PO Box 631
OSUK Limited and its brand name Open Door aim to provide a good quality Property Management and Sales Service. However, if for any reason you are dissatisfied with the service you receive, we have a Complaints Procedure which should be followed to make a complaint.
Our Complaints Procedure is open to anyone who receives or requests a service from Open Door including Purchasers, Tenants, Leaseholders and staff from other businesses that we deal with.
Aims:
It is accepted that most complaints will be made informally to front-line staff and will be resolved at this stage without the need for further action. If we receive a complaint from you and we feel it is appropriate in the circumstances, then we may telephone you in an attempt to resolve the matter immediately.
Complaints may include:
• Delays or failure to provide a service
• Dissatisfaction with our policies and procedures
• Perceived unhelpful behaviour or treatment by staff or contractors
If your complaint is not resolved informally, and you feel that you need to take the matter further and raise a formal complaint, please write to the address below setting out your concerns together with copies of any documentation which will help us to investigate.
Correspondence Address:
Open Door
Waterfront Point
Warrington Road
Widnes
WA8 0TD
Email: hello@opendoor-properties.co.uk
Please title any complaint emails with the word ‘complaints’ within the subject.
It is Open Door’s objective to resolve your complaint to your satisfaction within this first stage of the formal complaint’s procedure. The complaint will be acknowledged in the first instance within 3 working days. The appropriate manager will work to address all your concerns, provide detailed explanation to the matters raised and, where necessary, offer appropriate resolution.
If you feel the matter needs to be taken further then, upon your request, the complaint will be escalated. The Managing Director will review your complaint and will aim to provide a response within 10 working days.
If you are not satisfied following the Managing Directors review & response, then you can refer your complaint to The Property Ombudsman.
Ombudsman Service, Property
It is a legal requirement for Open Door to offer access to an Ombudsman scheme if a dispute is not resolved to your satisfaction or, in any event, within 12 months from you notifying Open Door of your complaint.
The Property Ombudsman and their contact details are as follows:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
Tel: 01722 333 306
Email: admin@tpos.co.uk
Website: www.tpos.co.uk
By using the website www.opendoor-properterties.co.uk, you agree that we can store and access cookies, IP addresses and use other methods in order to collect website usage data and improve your online experience.
This can include information about your use of the website, the browser and device type you are accessing it from and the content you are browsing on our website.
Cookies are small files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites function properly, as well as to provide business and marketing information to the owners of the site.
Cookies are often used to promote content you have expressed an interest in on a website by viewing it. Cookies allow marketing teams to promote products and services you have viewed on a website to you after you have left the website.
When do we use cookies?
Open Door use cookies on www.opendoor-properties.co.uk for the following purposes:
Technical
Cookies are used for technical reasons to enable the efficient working of www.opendoor-propertirs.co.uk For example, to:
Tracking
Cookies are used to gather statistics on how visitors use our site. For example, to:
Marketing
Cookies are used to enable us to present appropriate messages to you. For example, to:
You can choose to opt out of this type of advertising permanently by going to http://www.networkadvertising.org/choices
Please note though, that if you delete your cookies too, we’ll no longer know that you’ve opted out, so the banners from our third-party will reappear when you visit other selected websites.
How do I refuse or withdraw consent to the use of cookies?
You may refuse to accept cookies by altering the settings on your internet browser (for example Internet Explorer, Chrome and Firefox). Please note that if you choose not to permit cookies some areas of our website may not function properly or be accessible.
For further information about how to refuse cookies, please refer to your browser ‘help’ section or see www.allaboutcookies.org.
Please note though, that if you delete your cookies:
Online behavioural advertising (also known as interest-based advertising) is a way of serving advertisements on the websites you visit and making them more relevant to you and your interests.
Shared interests are grouped together based upon previous web browsing activity and web users are then served advertising which matches their shared interests. In this way, advertising can be made as relevant and useful as possible. Relevant ads can also be delivered based upon the website content you have just been viewing. This is known as ‘retargeting’.
For more information refer to http://www.youronlinechoices.com/uk/
There are a number of sites which can help you opt out of online behavioural advertising from the third-party advertising agencies that operate online behavioural advertising for website publishers.
These include http://www.youronlinechoices.com/uk/ and http://www.networkadvertising.org/choices.
Please note that opting out of online behavioural advertising using those services:
It is worth noting that deleting browser cookies can remove your opt out preferences, so you may need to opt out again.
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